Shipping Policy
Order Processing
At Funky Fabric, we strive to process and dispatch all orders as quickly as possible. Orders are typically processed within 1–2 business days after successful payment confirmation.
Shipping Partner
We proudly partner with DTDC to ensure reliable and secure delivery of your orders across India.
Delivery Timeline
Our warehouse and operations are based in Patna.
- Standard delivery time: 3–4 business days from the date of dispatch.
- Delivery timelines may vary slightly depending on your location, weather conditions, public holidays, or unforeseen logistical delays.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Any promotional free shipping offers will be clearly communicated on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to track your shipment in real time.
Delivery Attempts
Our delivery partner will make multiple attempts to deliver your package. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related issues, additional shipping charges may apply for re-shipment.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team within 48 hours of the delivery date so we can assist you promptly.
Return & Exchange Policy
Easy Returns & Exchanges
We want you to love every purchase from Funky Fabric. If you're not completely satisfied, you may request a return or exchange subject to the conditions below.
Return Eligibility
To qualify for a return or exchange:
- The request must be made within 7 days of delivery.
- The item must be unused, unwashed, and unworn.
- Original tags, labels, and packaging must be intact.
- The product must be in the same condition as received.
Non-Returnable Items
The following items are not eligible for return:
- Products damaged due to misuse or improper handling.
- Items returned without original tags or packaging.
- Customized or personalized products (if applicable).
- Products purchased during special clearance sales, unless received damaged or defective.
Exchange Policy
If you require a different size or receive a defective product, we will arrange an exchange subject to stock availability.
Return Process
- Contact our customer support team with your order details.
- Share clear images of the product if the return is due to damage or manufacturing defects.
- Once approved, we will provide return instructions.
- After receiving and inspecting the returned product, we will process the refund or exchange.
Refund Policy
- Refunds are initiated after successful inspection of the returned product.
- Refunds will be credited to the original payment method used during purchase.
- Processing time may vary depending on your bank or payment provider.
Incorrect or Damaged Products
If you receive the wrong item or a product with a manufacturing defect, please notify us within 48 hours of delivery. We will prioritize resolving the issue as quickly as possible.
Contact Us
For any shipping, return, or exchange-related queries, please contact our customer support team through the Contact Us page on the website.
Brand: Funky Fabric | Location: Patna
